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How hargatot Handles Your Personal Data

This page tells you exactly what data hargatot collects when you open an account, make a deposit via DANA, OVO or GoPay, and use our platform — and what we do with it.

Account data protectedDANA, OVO, GoPay wallet info handled carefullyYour rights, clearly statedContact us anytime for data requestsApplies where local law permits
hargatot How hargatot Handles Your Personal Data
DATA REQUEST CONTACT

Reach Us About Your Privacy

If you want to access, correct or delete the data we hold on your account, you can reach our support team through the channels below. We aim to respond to all data-related requests within a reasonable timeframe. For wallet-related queries — such as confirming which DANA or OVO details are stored on your account — our support team can walk you through the verification process step by step.

Team online

Live Chat

Start a live chat session from your account dashboard. Available during platform operating hours for account and data queries.

Email Support

Send your data access or deletion request by email. Include your registered phone number so we can verify your account before acting.

In-Account Help

Log in, go to Account Settings, and open the Help section. From there you can submit a data query directly linked to your profile.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to all stored account credentials and wallet identifiers. Here is how each area of data handling works in practice.

Wallet Data Security

DANA, OVO and GoPay account numbers are encrypted at the point of entry. They are never stored in plain text and never passed to marketing systems or third-party advertisers.

Cookies and Analytics

We use first-party cookies to keep your session active and analytics cookies to understand platform usage. You can turn off non-essential cookies in your browser without losing account access.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. After that period, data is deleted or anonymised.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion of your account and associated records. Submit the request via live chat or email with your verified account details.

Common Questions About Your Privacy on hargatot

These are the questions we get most often about how your data is handled. If your question is not here, reach us through live chat or email with your account details ready.

We collect your name, phone number, email address and the wallet details you register — DANA, OVO or GoPay. We also log device and session data to protect your account from unauthorised access.

No. Your wallet identifiers are encrypted and used only to process your transactions. We do not share them with advertisers, data brokers or any external party not involved in payment processing.

Log in and go to Account Settings, then open the Help section to submit a data access request. Alternatively, email us with your registered phone number so we can verify your identity before sending any data.

Yes. Contact us via live chat or email with your account details. We will process the deletion request after identity verification. Some data may be retained for the period required by applicable Indonesian regulations.

We use session cookies to keep you logged in and analytics cookies to improve the platform. Non-essential cookies can be disabled in your browser settings without affecting your ability to log in or deposit.

We retain account records for a post-closure period as required under applicable regulations. After that period, your personal data is either deleted from our systems or anonymised so it can no longer identify you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.